Who we are
This policy explains how Simple Living Nest ("we", "us", "our") handles personal information collected through simplelivingnest.com and when you contact us about our services. If you have any questions, email contact@simplelivingnest.com.
Information we collect
- Details you give us through our forms, such as your name, email address, phone number and project information.
- Newsletter preferences, including the topics you choose.
- Basic technical information such as browser type and pages visited, gathered through standard server logs.
How we use your information
- To reply to enquiries and prepare quotes.
- To plan, deliver and support renovation projects.
- To send the Nest Letter if you have subscribed.
- To improve our website and services.
We never sell your personal information.
Form processing
Our contact and newsletter forms are delivered to our inbox through FormSubmit, a third-party form service. Information you submit passes through their systems in order to reach us.
Sharing your information
We share information only with trusted partners who help us run our business, such as email providers, lenders you ask us to introduce you to, or specialist trades working on your project, and only as much as they need.
Cookies and embedded content
Our site does not use advertising cookies. The map on our Contact page is provided by Google Maps, which may set its own cookies according to Google's privacy policy.
How long we keep information
We keep enquiry and project records only as long as needed for the purposes above, or as required by law, and then delete them securely.
Your choices and rights
You can ask to see, correct or delete the personal information we hold about you, and you can leave our newsletter at any time using our unsubscribe page.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page.